Refund & Return Policy
At SharkX, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact our support team within 12 hours of delivery. Once we receive your request, our team will review the issue and provide a resolution as quickly as possible.
If your request is approved, we will arrange a replacement or process your refund according to the situation. Refunds are typically processed within 3β7 business days after approval, depending on your payment method.Please note that customized or personalized products cannot be returned or refunded unless they arrive damaged, defective, or incorrect
To help us resolve your issue faster, kindly provide your order number along with clear photos or videos of the product.
For any refund or return-related assistance, feel free to contact our support team. We are committed to resolving your concern promptly and ensuring a smooth shopping experience.
